It can be challenging to maintain an efficient delivery system but definitely possible to attain the consistent and organized delivery service out there. Before you start improving on anything you need to check your current system first and look at where and what you need to improve on. When you find the areas that needs improvement and find ways to improve delivery performance, it will surely improve sales also.
• Driver Management
When you’re running a delivery management system - you already have the tool for effective driver management. You will have real-time driver tracking through GPS. Through that you will be able to generate reports if the drivers are taking the best routes, who are efficient, and who are those that need encouragement. Modern-day delivery management can easily monitor driver behaviors using location technology. Delivery disruptions and delays are kept to a minimum since it will reflect in the reports. What you see in their patterns and if you don’t like them or you believe you need to improve on delivery time, increased productivity will definitely be easy to attain if properly communicated to the driver the outcomes needed.
• Route Optimization
An intelligent delivery management system uses location technology (GPS) to capture the routes available for the delivery. It could also reflect what the actual routes are being taken. This can help drivers get the best route plan and navigation guide to their destination so they don’t hit a traffic infested road or any obstacle along the way that would cause delays. This will help in saving time and fuel for the company. Lesser expense, less fuel consumption, and more bookings.
An increase in demand for deliveries means an increase in vehicle usage and an increase in the maintenance needs of the vehicles. The delivery management system can help properly allocate orders to the available drivers, who are free and ready to go, who are still ongoing with their deliveries. Vehicles who also come across issues and technical difficulties could also be pinpointed, and having the trackers on the other vehicles can also help you see who is available to take over the stuck delivery. This way, it ensures optimal utilization of the available resources that you have. This will help in reducing vehicle breakdowns too if properly allocated. Vehicles that also need maintenance will be reflected in the system.
These are just some of the key areas you can focus on to improve delivery performance. Proper communication with your team and your drivers is also a factor. Without a common goal to reach and no proper conveying of thoughts, it could also be one of the reasons why there’s a need to improve on performance. Working in this field requires team effort, to achieve the best customer assistance and service and being able to make the customers happy by getting their deliveries on-time successfully.
An effective delivery management system manager is essential in making all these possible. More planning on the routes and working with the existing data to better improve on things will surely help in the overall performance of the team.