Private Data We Receive and Collect

1 – Introduction

ADVN Global Technology Co.Ltd respects the privacy and confidentiality of the personal data of our customers, partners, and others we interact with during service provision. We are committed to implementing policies, practices, and procedures to protect the collection, use, and disclosure of personal information you provide to us, in compliance with Decree No. 13/2023/ND-CP.

By submitting your information to us or registering for any product or service offered or distributed by us, you agree and authorize AceCom, along with our representatives, third-party service providers, or contractors where appropriate, to collect, use, and disclose personal data as outlined in the terms of this Privacy Notice, including any future amendments. You acknowledge and agree that AceCom may update this Privacy Notice to ensure compliance with legal requirements and future industry trends.

Note: The purposes outlined in this Privacy Notice supplement, but do not replace, any prior consent you may have given or may provide to us in the future.

2 – How We Collect Your Personal Data

Personal data refers to any information that can uniquely identify an individual (a) independently, or (b) in combination with other information. Business-related information (e.g., full name, business address, business phone number) is not considered personal data and is used strictly for business-to-business (B2B) transactions.

We collect your personal data in the following ways:

• When you enter into an agreement or contract with us to provide consultancy services, materials, or other information related to your interactions and transactions with us or when you use our services.
• Through interactions with our customer service representatives, sales staff, or designated service providers (e.g., via phone calls, correspondence, in-person meetings, social media platforms, surveys, seminars, or emails).
• When exploring our unique collection of products and services.
• By responding to online direct mail (EDMs) we send as part of marketing or promotional campaigns through our official EDM service provider partners.
• When introduced to us by one of our trusted business partners, enabling you to discover and experience our exceptional services.
• By requesting us to contact you (e.g., for additional information, complaints, or other purposes).
• By exploring our e-services or engaging with us via mobile apps, social media accounts, digital platforms, websites, or web services and registering for an account with us.
• When receiving information about you from third parties during payment transactions (including, but not limited to, physical or digital payment kiosks).
• Through images recorded via CCTV or photos/videos taken by us, representatives, or agents at our events to capture memorable and unique moments.
• By submitting your personal data to us for any other reason.
• Through other public sources when necessary and appropriate.

Note: If you provide us with personal data about a third party, you warrant that you have obtained their consent to disclose their data to us for relevant purposes.

3 – Types of Personal Data We Collect

The types of personal data we collect about you may include:

• Contact Information: Name, phone number, email address.
• Personal Information: Name, company name, date of birth, driver’s license number, vehicle license plate, profile picture, photos/videos.
• E-commerce Transactions: Name, credit card number, billing address, shipping address, and phone number.

In addition to information collected directly from you, we may receive information about you from third parties, business partners, affiliates, or public sources.

4 – Use of Personal Data

We use your personal data for one or more of the following purposes:

• To provide our products and services and fulfill contractual obligations.
• To respond to inquiries, complaints, feedback, or requests and communicate regarding your contracts.
• To process and manage accounts payable, invoicing, payments, and related credit activities.
• To fulfill individual requests or other purposes disclosed at the time of collection.
• For direct marketing and lead generation through sales analysis, advertising, and EDMs during events, seminars, and workshops.
• To improve customer care and account management.
• To analyze usage of our products, services, or websites.
• To analyze visits to our website or social media platforms.
• To conduct joint marketing campaigns with other companies and service providers.
• To comply with or enforce legal and regulatory obligations.

Opt-Out: You have the right to opt out of receiving marketing communications by unsubscribing from mailing lists or contacting our Data Protection Officer. Email communications include an unsubscribe option, and requests will be processed within 30 days.

5 – Disclosure of Personal Data

We do not disclose personal data to third parties unless required by law, with your consent, or when necessary for business operations involving third-party intermediaries or subcontractors bound by confidentiality agreements.

6 – Accuracy of Data

We endeavor to ensure that personal data is accurate and complete. You are responsible for notifying us of changes to your data.

7 – Access and Correction

Upon request, we will provide access to or correct inaccuracies in your personal data as required by Decree No. 13/2023/ND-CP.

8 – Withdrawal of Consent

You may withdraw consent by notifying us in advance. Consequences may include the inability to provide certain services.

9 – Use of Cookies

We may collect technical data using cookies, server logs, or similar technologies. You can disable cookies in your browser settings.

10 – Data Protection

We implement reasonable measures to secure personal data and ensure its confidentiality. Data is deleted or anonymized when retention is no longer necessary.

11 – Cross-Border Data Transfers

We ensure compliance with Decree No. 13/2023/ND-CP for cross-border data transfers, maintaining equivalent protection standards.

12 – Contact Us

For feedback, data access, correction, or consent withdrawal requests, contact us at track-asia.com.